MR-COM Kft. / Software & telecommunications
Budapest, Hungary
We develop B2B software and integrate VoIP and telecommunications systems. Applications, data and business communications, working together.
Discuss a projectWhat we do
From a new application to a connection between existing systems, the starting point is the work your business needs to get done.
Custom applications for the work that standard software does not cover. Bring business processes, operational data and everyday tasks into a system designed around your requirements.
Connect business telephony with the applications around it. Integrate voice services, call workflows and customer information across your existing systems.
Make separate systems work together through defined interfaces. Connect applications and data sources, reduce repeated data entry and make information available where it is needed.
Project scopes
Illustrative examples of the work we can discuss with you. Each engagement starts with its own requirements and agreed deliverables.
A portal for registering service requests, assigning work and tracking progress. A possible scope includes access roles, status history and operational reports.
Web application · Workflow design · Reporting
Discuss this type of projectAn integration that brings customer information into a call workflow. A possible scope includes caller matching, opening the relevant CRM record and logging call activity.
Telephony integration · CRM API · Call workflows
Discuss this type of projectA defined interface between an existing application and a newer business system. A possible scope includes data mapping, scheduled synchronization and exception handling.
API development · Data mapping · Synchronization
Discuss this type of projectWorking with MR-COM
A useful first conversation covers the systems you have, the problem to solve and the constraints the project needs to respect.
Identify users, workflows, data sources and integration points. Clarify what needs to change and what needs to keep working.
Define the proposed work, responsibilities and acceptance criteria. Break the implementation into reviewable stages.
Include testing, deployment and technical documentation in the discussion. Agree how the resulting system will be managed and maintained.
The company
MR-COM is a Hungarian limited liability company, established in 2006. Our current focus is B2B software development and the integration of VoIP and telecommunications systems.
We work on the software and connections behind everyday business operations: internal applications, data exchange and business communications.
Company informationBUSINESS ENQUIRIES
Describe the application, integration or communication system you have in mind. Include the systems you currently use and any important requirements or deadlines.
info@mr-com.org